Product pre-orders

By placing a pre-order with the National Theatre Bookshop, you'll be one of the first to receive a copy of an upcoming release. We only ship product pre-orders once they have arrived with us in store. This does mean there will be a short wait between placing your pre-ordering and receiving your item. Please check the product description for an expected publication date as this varies between products. You will be updated via email once your order has shipped. Thank you for supporting our shop.

All good things are worth the wait!

Dear England: Lessons in Leadership

Dear England: Lessons in Leadership

£10.99
£10.99
£10.99
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Details

Author: Southgate, Gareth

Format: Paperback

Pages: 336

Publication date:

Publisher: Cornerstone

Free shipping 

We are pleased to offer our customers free standard delivery for UK orders over £60, excluding print-on-demand apparel.

Delivery costs

UK Standard: (excluding Northern Ireland)

Below £60: £4.95  

Over £60: FREE

UK Special Delivery:

Under £50: £11.95

Over £50: £16.95

Europe and International:

Below £50: £15.00

Over £50: £30.00

Delivery times

Our standard delivery times vary according to the delivery destination. For in stock items, we aim to deliver within:  

UK 2–5 working days  

Europe 5-7 working days

International 10–14 working days  

Click and collect

We are pleased to offer you the option of collecting your order in person at our bookshop for free! 

You can collect your order from our bookshop between 10.00 am - 10.00 pm, Monday - Saturday.

You will receive an email from us when your order is ready to be collected.

Please read our delivery information page for more details.

International orders

At present, we are only able to ship out books and plays to Europe and US due to shipping regulations. We hope to reopen more product groups soon. Thank you for your patience whilst we work on resolving this.

Pre-order today

Expected publication date: 2026-05-07

This item is available for pre-order. We will ship out your order as soon as possible after the publication date. You will receive an email notification once your order is shipped.

Details

As England manager, in one of the highest profile roles in the country, Gareth Southgate forged a unique management style, combining calm empathy with mental resilience, and courageous integrity with strong accountability. His leadership at England propelled the men’s national team to its most sustained success in fifty years, reaching the 2018 Fifa World Cup semi-final, the 2022 quarter-final, and the Uefa Euro 2020 and 2024 finals. In the process, Southgate revitalised and reshaped the national team’s footballing identity.
In Dear England: Lessons in Leadership, Southgate reveals the defining moments that forged his leadership style, the principles that informed his biggest decisions, and the inner steel he developed that enabled him to perform under the most intense public scrutiny. Learn how to:

  • Build resilience and define values
  • Transform culture
  • Shape a winning strategy
  • Turn pressure into performance
  • Lead through adversity

Southgate reflects on his early days as a Premier League captain, his lowest moment missing a penalty during Euro 96, through to his experiences guiding England through four major tournaments, and becoming a cultural figure whose open letter during the Covid-19 pandemic inspired a hit West End play. Southgate’s story is one of overcoming setbacks, building quiet resolve and enacting long-lasting change.

Written with warmth, honesty and wisdom, Southgate’s inspiring book transcends football to offer modern-day leadership lessons for any individual, team or organisation

Frequently asked questions

I have ordered multiple items, one of which is a pre-order. When will my items be dispatched?

If you have ordered multiple items including a pre-order title, we may split the fulfilment into separate deliveries. Our team will be in touch via email to confirm if this is applicable to your order.

When will my pre-order be shipped?

We will ship out your order as soon as possible after the publication date. You will receive an email notification once your order is shipped.

What shipping options are available?

For products shipped from our shop, we have a few of delivery options available:

  • Royal Mail Tracked 48
  • Royal Mail Special Delivery
  • Royal Mail Tracked International/Europe

The delivery cost varies depending on the order amount and service chosen.

Please see our delivery page for information on delivery costs and times.

How long will my order take to arrive?

We aim to ship your item within two working days. You will receive email confirmation once your order has shipped.   

Our standard delivery times vary slightly according to the delivery destination. For items which we have in stock at the shop, we aim to deliver within:  

UK: 2–5 working days  

Europe: 5–7 working days  

Rest of the world: 10–14 working days  

Please note, if your order contains print-on-demand prints or titles, certain clothing items or specialist books, these will be dispatched separately to the rest of your order. This means that you will receive your order in multiple deliveries and not all items at once. Where this is the case, our team will be in touch with you to update on shipping dates.

If in doubt, please contact us to check the status of your order. 

Can I collect my order?

Yes! We are pleased to offer you the option of collecting your order in person at our bookshop for free! To pick up in-store, simply select this option on our checkout page.

Please come to the Bookshop to collect your order between 10.00 am - 10.00 pm, Monday-Saturday.

The address is: National Theatre Bookshop, National Theatre, Upper Ground, South Bank, London SE1 9PX   

When will my order be ready to collect?

We aim to process our click and collect orders in two-four working days. 

You will receive an email from us when your order is ready to be collected. Please save this email to show to our team when collecting your order.  

We encourage you to look out for this email before arriving to collect your order, to avoid any disappointment.  

How long do I have to collect my order?

Once your order is ready to collect, we will send you an email notification. From this email, you have two weeks to collect your order from the Bookshop.

After two weeks have passed, we will contact you via email to coordinate the next steps regarding your order.

If you are planning a trip to the National Theatre which falls beyond the two week deadline, please let us know. We can hold onto your order until your visit.

Can I return my order?

You can return your order to us within 28 days of purchase with a valid receipt.

This can be done in person at the National Theatre bookshop or via posting the item(s) back to us.

Our returns page explains in detail how the process works.

Please contact us if you need additional guidance on returning your order.

Will delivery costs be refunded when returning my order?

Once we have received the item(s) with the necessary paperwork we will proceed with issuing a refund or replacement. If you are eligible for a refund, we will process a full refund for your order. This includes the cost of delivering the item to you.

Please note, we do not refund the cost of return postage, unless your order was damaged or incorrect on arrival. If this is the case, please contact the team to coordinate the return.   

Are any items unavailable for refund?

Unfortunately, we cannot offer a refund on any earrings unless they are faulty.

We also do not offer refunds on print-on-demand products, made-to-order customisable items or food products.

I have seen a product I would like to purchase but it is out of stock. Will it be restocked?

We are sorry that the product you would like to purchase is out of stock.

If you let us know what the item is, we will get in touch with an update on if it will be restocked.

I'm looking for a particular title, can you order this for me?

Whilst we endeavour to have all our books and plays on the online shop, there may be times when this is not the case.

Please let us know if you are searching for a certain title, and we can advise on whether it is available to purchase or not.

My order is a gift. Can I send this directly to the recipient?

Yes, of course. At checkout, please use your address for billing and the recipient's for shipping. This will ensure the parcel is sent to the correct address.

You can also leave us an order note at checkout with any additional information or a gift message.